Notifications¶
This section describes the management of notifications in IsardVDI, aimed at users or desktops. It allows configuring templates (custom or system), defining the trigger, the content (title, body, link), and the display format (modal or full page).
It includes delivery control through logs and parameters to plan visibility by role, group, or user.
Roles with access
Only administrators have access to this feature.
To access this section, click the button 
Then, click the button 
Logs¶
This section records events related to notifications sent to users. It is possible to filter logs by status, allowing detailed tracking of the delivery process:
- Notified: the user has successfully received the notification.
- Pending: the notification has not yet been seen by the user, for example, if they have not accessed the platform yet.
Name of the user who received a notification.
Status of the notification: notified or pending.
Number of notifications sent.
Actions available for the log. In this case, only deletion is allowed.
To delete logs, use the button 
to delete all at once, or the icon 
to delete individual logs.
Clicking on 
displays additional information about sent or pending notifications.
Administration¶
In this section, a new notification can be configured. To create the notification content, go to the Templates section.
Name assigned to the notification.
Action shown when configuring the Trigger.
- custom: custom notification
- shutdown: the owner has not shut down the desktop
- unused_desktops: unused desktops are automatically recycled by the system
- start_desktop: desktop startup
- unused_deployments: unused deployments are automatically recycled by the system
The green circle indicates that the notification is being computed; if it appears gray, it means it is not being computed.
How the notification is displayed: Fullpage: takes up the entire page / Modal: appears as a pop-up window.
The green circle indicates that the user must accept the notification; if gray, acceptance is not required.
Indicates whether the notification applies to a user (User), a desktop (Desktop), or a deployment (Deployment). If User, it will be shown to the user; if Desktop or Deployment, it will be shown when starting a desktop.
Defines the order in which notifications will appear if there is more than one. Those with a lower numeric value will be shown first.
Indicates which template has been used.
Defines when the notification is shown:
- Login: when logging in
- Start desktop: when starting a desktop
The green circle indicates that the notification is visible to users; if gray, the notification is disabled.
Date after which the notification will no longer be shown on the platform.
Duration in weeks during which the notification will remain visible.
Actions available for the notification.
: Allows editing the notification configuration.
: Allows sharing the notification.
: Allows deleting the notification.
To add a new configuration, press the button 
.
Name assigned to the notification.
Allows activating (selected) or deactivating (unselected) the notification so that it is visible or not to users.
Indicates whether the notification applies to a user (User), a desktop (Desktop), or a deployment (Deployment). If User, it will be shown to the user; if Desktop or Deployment, it will be shown when starting a desktop.
Action shown when configuring the Trigger.
- custom: custom notification
- shutdown: the owner has not shut down the desktop
- unused_desktops: unused desktops are automatically recycled by the system
- start_desktop: desktop startup
- unused_deployments: unused deployments are automatically recycled by the system
Defines when the notification is shown:
- Login: when logging in
- Start desktop: when starting a desktop
How the notification is displayed: Fullpage: takes up the entire page / Modal: appears as a pop-up window.
Date after which the notification will no longer be shown on the platform.
Duration in weeks during which the notification will remain visible.
Allows selecting a template with the notification content.
Defines the order in which notifications will appear if there is more than one. Those with a lower numeric value will be shown first.
Important
To enable automatic sending of notifications about unused desktops, it is essential to associate a template (template) and activate the notification (enabled). The action field must be set to unused_desktops.
If these requirements are not met, notifications will not be generated.
Update:
Only a template needs to be associated and the notification activated. Permissions (allowed) can be configured later, depending on when the notification should be shown.
Templates¶
Templates define the content and style of notifications displayed on the platform. They can be system (not removable) or custom (editable and manageable by the administrator).
They are associated with active notifications and determine how the message is displayed to the user.
Custom notification templates¶
This section manages custom notification templates. These templates can be configured to be shown as messages to users. It is possible to create new templates, edit existing ones, or delete them as needed.
Name assigned to the notification template.
Brief explanation of the purpose or content of the notification template.
Language in which the notification will be displayed.
Actions available for the template.
: Allows editing the notification message.
: Allows deleting the notification.
To add a custom template, press the button 
, which opens the following modal:
Name assigned to the notification template.
Language in which the notification will be displayed. Important: this field does not automatically translate the content, it only indicates to the system in which language the notification is written.
If the user has no language defined, the message will be shown in this language.
Brief explanation of the purpose or content of the notification template.
Title that will be shown in the notification.
Content of the message that will be shown in the notification. Must be in HTML format.
Footer of the message that will be shown in the notification.
Preview of the message that will be shown in the notification.
Clicking the button displays additional information about the notification and allows previewing the message.
System notification templates¶
This section contains system notification templates predefined by Isard. These templates are managed internally by the platform and cannot be deleted or new ones created. However, it is possible to modify their content to customize the messages shown to users according to the usage context.
Name assigned to the notification template.
Brief explanation of the purpose or content of the notification template.
Language in which the notification will be displayed.
Action available for the template.
: Allows editing the notification configuration.
Clicking the button displays additional information about the notification and allows previewing the message.