Storage

From the home page you can go to the "Storage" section to get a little more information about the desktops that have been created like the consumption of the desktops and templates.

In this section we can see:

1. Desktops/templates: The name given to the desktop/template. If you hover over the name, you will see the storage ID.
2. Used Size: Occupied size of the desktop on disk.

Info

The Used size provided in this section does not take into account the disk size of the template. It begins to occupy the size of the disk at the time of creation.

1. Total Size: Total size of the disk that can be used.
2. % Quota: Indicates the percentage of disk that has been consumed in respect to the quota that the user has.
3. Last Access: Indicates the last date the desktop was accessed or the template was created.

Increase the Storage Disk Space

Users with a role of Advanced and above can increase the total storage size of their desktops. To do this, click on the Increase button and a modal will appear where you can enter the new size you want to assign to that desktop.

Quota Check When Increasing Storage

When you increase a desktop's disk size, the system checks if the new size would exceed your Total Size quota. If it would, the operation will be blocked.

Understanding Storage Quotas

How Storage is Calculated

Your Total Size quota tracks the actual disk space used by your resources, not the virtual allocated size. For example:

• A desktop with a 100GB virtual disk that only uses 30GB of actual data counts as 30GB toward your quota
• This actual usage increases as you add files and applications to your desktop

What Counts Toward Your Storage Quota

All of the following count toward your Total Size quota:

1. Desktops: Actual disk space used by all your desktops
2. Templates: Actual disk space used by templates you've created
3. Media/ISOs: Size of media files you've uploaded
4. Items in recycle bin: Resources in the recycle bin still count until permanently deleted

Critical: Recycle Bin Items Count

When you delete a desktop, template, or media file, it moves to the recycle bin but still counts toward your storage quota. Only permanently deleting items from the recycle bin will free up quota space.

Soft Size vs Total Size

Your storage quota has two thresholds:

• Soft Size (Warning): When you reach this limit, you'll receive notifications but can continue working
• Total Size (Hard Limit): When you reach this limit, you cannot:
  • Create new desktops
  • Upload new media
  • Increase disk sizes
  • Create new templates

What Happens at 100% Quota

When you reach your Total Size quota limit:

• You cannot create new desktops, templates, or upload media
• You cannot increase the disk size of existing desktops
• Your existing running desktops continue to work
• You can still delete resources to free up space

How to Free Up Storage Space

If you're at or near your storage quota:

1. Permanently delete items from recycle bin - This is the fastest way to reclaim space
2. Delete unused desktops - Remove desktops you no longer need, then permanently delete from recycle bin
3. Delete old templates - Templates consume storage; remove ones you don't use
4. Remove uploaded media - Delete ISO files you no longer need
5. Wait a few seconds - After permanent deletion, the system recalculates your storage usage

Recycle Bin is Not Free Storage

Think of the recycle bin as a safety net, not a storage extension. Items there still consume your quota. Regularly empty your recycle bin to keep your quota usage accurate.

Storage During Desktop Operation

When you start a desktop, the system adds a +1GB safety buffer to the storage check. This ensures there's room for:

• Temporary files created during desktop operation
• Log files
• Cache files
• Small application installations

If your storage quota is very close to the limit, you might not be able to start a desktop even though it appears you have enough space.